Privacy Policy

This web site is maintained by Canyon Creek Art & Frame Inc. We recognize the importance of privacy to our visitors. We also recognize that many visitors to our site are concerned about the information they provide us, and how we treat that information. So we've developed a formal privacy policy to assure you that we take seriously our responsibility to protect customer information, and to use it only in ways that are consistent with your wishes. We may update the policy from time to time, so please check in occasionally.

You can reach us 24 hours a day, 7 days a week by sending email to customer_service@CanyonCreekArt.com. If you have any questions about our Privacy Policy, you can contact us at: Canyon Creek Art, 2051 North Central Expressway, Ste 101., Richardson TX 75080. We will be happy to answer your questions or hear your concerns.

OUR POLICY
 
We do not collect personally-identifiable information from individuals unless they provide it to us voluntarily and knowingly at CanyonCreekArt.com.

We do sell all of our products through the mail, so if you want to order our products it will be necessary for you to provide personally-identifiable information. This will include your name, address, phone number and, if you place an order online, credit card information. Any information you provide is downloaded off of the web server to a secure system and is maintained there.


OUR CUSTOMER LIST
 
When you purchase items from our online catalog, you can opt to have your name added to our Customer List. We will only share your email address with your school, we will NOT share with any other third parties at any time. If you prefer not to receive mailings from us, please advise us by using the mail, phone or e-mail address provided above. Please include your name and address if you are contacting us by mail or e-mail. We will ensure that your name is removed from the list.


CONTACTS FROM US
 
We also maintain a number of e-mail mailboxes in an effort to support our online customers as effectively as we do on the phone or through the mail. We read every e-mail that we receive and do our best to respond within 48 hours, if a response is required. We save a very limited number of e-mail messages, but only until the issue is resolved. We do not record email addresses, unless you have voluntarily provided it to us in your online customer service registration.

If you did provide us with your e-mail address, we may notify you from time to time about our products or services that may be of interest to you. If you prefer not to receive these e-mail notifications, please follow the "Opt-out" instructions included with the e-mail or contact us
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